Privacy Policy

Privacy Policy

Last Updated: December 9th, 2024

At Via Sim, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our website, products, and services, as well as when we use third-party platforms like Facebook, Instagram, and TikTok for advertising purposes.

By using our services or engaging with our advertising, you agree to the collection and use of information in accordance with this policy.

We collect several types of information to provide and improve our services, including:

• Personal Information: When you create an account, make a purchase, or contact us, we may collect personal details such as your name, email address, phone number, shipping address, and payment information.
• Usage Data: We collect information about how you access and use our website, including your IP address, browser type, device information, pages visited, and the time and date of your visit.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track your activity on our website and third-party platforms. These technologies help us understand how you interact with our website, which ads you engage with, and improve user experience.
• Social Media Data: If you interact with us on social media platforms such as Facebook, Instagram, or TikTok, we may collect public data shared by you, including likes, comments, shares, and messages, subject to each platform’s privacy policies.

We use your data for the following purposes:

• Advertising and Marketing: We use your data to show personalized advertisements on platforms like Facebook, Instagram, and TikTok. This includes using retargeting techniques to display ads based on your interactions with our website or services. For example, if you visit our website, we may show you ads for similar products on Facebook or Instagram.
• Service Improvement: We use your data to improve our website, products, services, and customer support.
• Communication: We may use your contact information to send you marketing communications, including special offers, updates, and newsletters, which you can opt-out of at any time.
• Analytics: We use analytics tools, such as Google Analytics, Facebook Analytics, and TikTok Pixel, to understand how users interact with our website and to measure the effectiveness of our advertising campaigns.

We use Facebook, Instagram, and TikTok’s advertising platforms to run ads and engage with users. These platforms collect data to improve the effectiveness of advertising campaigns.

• Facebook and Instagram: Facebook and Instagram (owned by Meta) allow us to show targeted ads based on the information we collect or that is available through their platforms. Facebook’s Pixel is used to track website activity and create custom audiences for targeted ads.
• TikTok: We may use TikTok's advertising tools to show targeted ads based on your interactions with our brand. TikTok Pixel and other tracking technologies allow us to gather data on how users engage with our ads and content.

Note: These platforms may collect personal data through cookies, pixels, or other tracking technologies when you interact with our ads. We do not control this data collection, and we encourage you to review their respective privacy policies to understand how they collect, process, and use your data:

• Facebook Privacy Policy
• Instagram Privacy Policy
• TikTok Privacy Policy

You have the following rights regarding your personal data:

• Opt-Out of Advertising: You can opt-out of targeted advertising on Facebook, Instagram, and TikTok through the ad settings on each platform. You can also use industry opt-out tools such as the Digital Advertising Alliance (DAA) or Network Advertising Initiative (NAI).
• Cookie Management: You can manage your cookie preferences through your browser settings or by using the cookie management tool on our website. Please note that disabling cookies may affect your user experience.
• Access and Deletion: You may request access to the personal data we hold about you and request its deletion by contacting us at [Your Contact Information].

We may share your information with the following parties:

• Service Providers: We may share your data with third-party service providers who assist with our operations, such as payment processors, email providers, and advertising platforms like Facebook, Instagram, and TikTok.
• Legal Compliance: We may disclose your information if required by law, regulation, or legal process, or to protect our rights, safety, and property, and that of our users.
• Business Transfers: In the event of a merger, acquisition, or sale of our company or assets, your information may be transferred to the new owner.

We take the security of your personal data seriously and use commercially reasonable measures to protect it from unauthorized access, use, or disclosure. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

If you are located outside the United States, please be aware that your data may be transferred to and processed in the United States, where our servers and database are located. By using our services, you consent to this transfer.

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete that information.

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your data.

If you have any questions about this Privacy Policy or our data practices, please contact us at:

VIA SIM
hello@viasim.ca
647-654-1366